I think that guy is everyone’s ticket exec. I’ve talked to him on the phone twice in the past week when I renewed my 9 pack.

(1993 if you overlook the 1995 season, which we skipped due to the strike…of course, the Brewers don’t overlook that)
…and we’ve never received a handwritten note like that, not even when we doubled our commitment by adding a second 20 pack a few years back. They’ve otherwise been consistently accommodating, though. We have had the same rep since maybe 2000 or ’01, and he is not Chris.

In 1994, we did get a video invitation encouraging us to please renew. I remember thinking they must have been worried that Yount’s departure would send ticket sales a-plummeting. Bud spoke at the beginning, there were highlights shown in the middle, and at the end they played Al Green’s “Let’s Stay Together” with persons from all over the organization (players, ushers, concessions workers, etc.) lip-synching along.
It was entertaining and we still have the VHS tape.